Operation IT

Business Process Consulting

For any business, by creating efficient business processes and operations, the organization can deliver key competitive and operational advantages. Operation IT draws on the experience of its SMEs in advancing our clients’ business technology and management processes. We combine deep domain knowledge with a practical approach while working in conjunction with you.


Our process improvement and transformation expertise enable us to deliver quick and measurable results. We pride ourselves in our ability to harness an unique combination of skills, approaches, methodologies, frameworks and tools. This coupled with our SME’s depth and breadth of experience in a wide array of business verticals, help you leverage your core business competencies as you develop new operating models built around workforce, technology, and business processes.


We have focused our services around two specific endeavors:

1. Process Excellence

Operation IT provides you with a fresh perspective on your current operations and processes, identifying key improvement opportunities to enhance business performance and drive continuous improvement. With the tools, methodologies and domain knowledge, our consultants focus is on deep knowledge of your industry vertical and excellent change management for the smoothest possible transition. Our holistic approach enhances your business efficiency and help you to achieve a true competitive advantage.

2. Business Transformation

Operation IT can help you develop the right business model to create change, from incremental business improvements to large-scale business transformations. Our consultants help you tap entire new streams of revenue that used to be uneconomical, and provide you with the analysis and architecture needed to build a platform for growth. OperationIT also partners with you to transform the way you leverage information and data to gain valuable insights. A whole suite of Data Management and Analytics tools form the core of these services.

With a “Strategy-to-Transformation” approach, Operation IT engages in:

  • Robust Collaboration
  • Developing Strategic Insights and Roadmaps
  • Business Process Optimization
  • IT Strategy and Architecture Realignment
  • Leveraging Enterprise Information
  • Organizational Transformation
  • Change Management