Operation IT

Salesforce.com

This exceptional technology is only as good as the business strategy and process that it supports. We ensure our clients make the most of their investment. At OperationIT, our Salesforce.com experts have used the Sales Cloud, Service Cloud and Force.com to unlock business opportunities for many companies. Through Salesforce.com we have helped clients:

 

DELIVER BETTER SALES RESULTS

  • Best practice sales methodologies
  • Automation and accuracy of forecasting
  • Streamlined order processes
  • Arming the team with the right tools

IMPROVE CLIENT SERVICE EXPERIENCE

  • Reduced handling times
  • Increased self service
  • Improved client interactions
  • Increased client loyalty

 

EMBRACE THE CLOUD

  • Increased efficiency of infrastructure
  • Economies of scale
  • Improved security and reliability

Planning and implementing a Client Relationship Management (CRM) solution can be a significant undertaking. OperationIT offers a range of Consulting, Integration and Training services for your IT department that lightens the workload for deploying Salesforce.com, freeing staff to focus on their daily work.

Consulting
Our experts provide the strategic guidance and hands-on expertise needed to make your CRM initiative a success. Regardless of whether you are creating your first CRM system, replacing an existing system, or customizing an existing salesforce.com deployment, there is guidance and support services to suit your organization.

Integration and configuration
We understand the importance of integrating business processes across your applications. Our team can help integrate new applications with existing infrastructure and configure your salesforce.com environment to meet your exact business requirements.

Training
We offer training services to help maximize your investment and minimize ongoing support costs.

OPIT SalesForce Process