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perationIT is carving a niche in the online job market
with an interesting mix of triteness -- win T-shirts -- bribery -- enter
a $5,000 drawing by listing a resume or referring a friend -- and discretion
-- executives control which companies can view their resumes. So far,
OperationIT fills that niche well.
"There's no resume slamming, " say Donna Heidemann, manager
at the Spencer Reed Group office in St. Louis. "We get six to 12
qualified candidate resumes per day from OperationIT. Theses are real
candidates, not some form letter blitz."
Heidemann hasn't seen that type of quality response from Internet sites
before. "Recruiting in the Midwest on the Internet stinks,"
she says bluntly.
"We're one of the few job sites focused so narrowly," says Bryan
Effron, director of operations at OperationIT. Not just any IT positions,
Effron says, but "senior-level executives and high-end technical
people. Always a Tiffany approach."
Effron says the focus on IT helps candidates and employers, because the
job categories mirror IT functions. "Generic sites handle IT or computer
jobs much more broadly," Effron says. "Since we categorize within
the industry, we have listings for CIO through all the categories down
to different administrators."
"When e-mail from OperationIT hits, I pay attention," say Lee
McElroy, hiring manager at SEI Information Technology consultants. "Other
job boards may splatter you with lots of garbage, but they [OperationIT]
screen that out."
"We have a three-part profile for applicants," Effron says. "There's
a summary for quick reference, the candidate's own resume and a summary
based on their goals and objectives. It's as close as we can get to an
interview process."
McElroy uses all the major job sites, since he's trying to double the
number of consultants at his company from the 420 he has nationwide today.
Since McElroy hires candidates directly, he must pay OperationIT -- there
are no charges to candidates.
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Heidemann uses OperationIT to widen her
search for full-time employees. Finding IT executives up to executive
vice president levels requires fighting a tough battle for candidates,
but Heidemann gets good responses from OperationIT. "Candidates trust
OperationIT to be discreet," she says. "This is a big selling
point for that level of candidate, and also for the shy, passive job seekers
who don't want to tell the world they're looking."
This discretion may be a strong contributing factor in one of the statistics
of which Effron is most proud. "We have about 30 percent applicant
uniqueness," he says. "Those candidates list resumes only on
our site. That's amazing in today's market."
Effron and OperationIT are determined to shake up the online recruiting
market even more. They just launched a "pay for performance"
program for their client companies using the site.
"Just three months ago, we invited top-tier companies to come to
our site, use all our features, and don't pay us on a monthly basis,"
Effron says. "When they hire someone, they pay us."
This model starts to squeeze into the headhunter market, an area avoided
by other online job sites.
Plenty of back-end programming
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supports this new transaction model.OperationIT
must track and monitor which companies use the different parts of their
site, where they search and which resumes they download.
"We hope this starts a trend," Effron says. OperationIT already
has more than 70,000 active candidates in its system, and Effron feels
confident it can manage this new approach to revenue generation.
Still in beta mode, OperationIT's IT Business Center matches small IT
service companies with open projects at other companies. 1,200 companies
have taken advantage of the currently free listings by getting exposure
on one of the most visited job sites on the Web today.
OperationIT started as an experiment for a brick-and-mortar regional recruiting
firm called StaffIT that added an online branch called ITLynx. Similar
to guru.com or freeagent.com, it posted project skills online for employers
to see. The success of the Web division merged StaffIT and ITLynx into
OperationIT and a national rollout spending "a ton of money rebranding
with the new name," Effron says.
SEI's McElroy, for one, believes OperationIT has the right idea: "They're
going to be a contender."
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